How GSE Managers Can Effectively Manage Their Workforce with Fleet Telematics

How GSE Managers Can Manage Ground Handling Workforce with Fleet Telematics

GSE fleet telematics has revolutionized the ground handling industry and the tarmac as we know it by helping ground handlers cut costs and enhance safety.

Another huge benefit of GSE fleet telematics is that it helps ground handling managers effectively manage their teams by providing them with a big picture overview to comprehensively understand the behavior of their workforce.

Learn how fleet telematics works and how it is helping ground handling managers around the globe effectively manage their workforce for successful outcomes:

How does a GSE fleet telematics system work?

GSE fleet telematics uses state-of-the-art technology to bring you the big picture information you need to make critical decisions in your ground handling operations.

The information gathered by the ground support equipment fleets’ on-board data-logger is sent via wireless communications to a cloud-based server. An antenna on each vehicle transmits the stored data through cellular and Wi-Fi networks.

Simultaneously, information locating vehicles through GPS (Global Positioning Systems) is transmitted through a separate antenna.

The GPS time-stamped data is combined with data from the data-logger to provide integrated information about fleet location and movements. GPS data also enables setting custom geo-fencing parameters, which helps regulate vehicle movement and speed within certain airport areas.

Through cellular or Wi-Fi network communications, this data can be easily accessed wherever Internet service is available.

The data collected and transmitted is processed through a proprietary software application, then organized and presented in an information dashboard.

The success of a fleet management system depends greatly on how information is represented to the final user. The raw data coming from on-board sensors and GPS would be useless in its original form.

Good information dashboards present data visually in formats that can be understood intuitively. This makes information easy to interpret and allows for quick analysis and decisions.

The software organizes real-time details and data history, which are displayed in a variety of screen views and report formats. Instant alerts can also be scheduled when helpful.

The information dashboards can be viewed through a desktop computer and tablet, with more limited views through a mobile device.

Ground handling management can review fleet status and vehicle activity at anytime where internet access is available.

Managing your ground handling workforce with fleet telematics

With GSE fleet telematics, the ability to “know and see” the actions of ground support vehicle operators both remotely in real-time and through a complete history, brings many improvements to ground support operations.

The digital information provided by GSE fleet telematics gives an accurate view of each operator’s driving record through time logs, speed records, and impact reports.

With Avro GSE’s Avro Tracker, ground handling managers get a complete big picture view, which allows them to effectively manage their workforce by:

  • Controlling who operates each vehicle with an ID Card-Reader that identifies who is authorized to operate each class of ground support equipment
  • Enabling real-time enforcement of safety checks with an electronic check requirement before a ground handling vehicle will turn on
  • Fostering better driving safety along with fuel efficiency with the function to remotely track vehicle speeds, movements, and idle times
  • Using logged data to recognize and reward safe operating behavior with the ability to view data history and compliance records that allow management to recognize good performance.


GSE fleet telematics has given ground handling management the ability to easily identify areas in need of improvement, or operators in need of additional training. This helps raise safety standards, while protecting the morale and safety of everyone on the tarmac.

It also gives ground handling managers the ability to reward ground handlers for safe operating behavior as they work together as a team to foster a culture of safety on the tarmac and enhance ground handling operations.

Avro GSE is one of North America’s full-service ground handling equipment suppliers, with a 25-year history of equipment sales and support, we know the urgency of reducing downtime and we understand the pressing need for immediate support.

For ground handlers and major airlines who are facing tighter deadlines, increased turnarounds and increasing pressure to meet on-time departures, Avro GSE offers innovative and cost-effective solutions with leading-edge GSE equipment, a comprehensive fleet management system and maintenance packages that enable our customers to service the most demanding environments safely and efficiently.

Avro GSE is challenging the status quo in the aviation industry by delivering a complete package so our customers can capitalize on synergies between our service offerings and achieved efficiencies, visibility, reliability, and compliance within their fleet.