Canada’s Ground Handling Equipment Suppliers Avro GSE has boots on the ground! As one of North Americas premier full-service ground handling equipment suppliers, with a 25-year history of equipment sales and support, we know the urgency of reducing downtime and we understand the pressing need for immediate support and service. We have established exclusive partnerships with some of the most advanced equipment manufacturers in the aviation industry and we provide local parts and service for all the equipment we offer. Need parts for your Avro GSE? Online Parts Management – Click Here! Your Trusted Airport Handling Equipment Supplier in Western Canada If your ground support equipment isn’t supplied by Avro GSE, we have innovated new and flexible ways to maintain your existing airport ground equipment with the Avro Tracker. GPS Fleet Monitoring & Management This exciting new technology enables monitoring, tracking, maintaining and controlling equipment to reduce cost, improve efficiency and ensure safety. Avro-Tracker can be used to enhance an existing fleet or maximize the ROI of new GSE. Avro Will Guarantee: Local customer service presence North America stocking: rapid delivery of parts & supplies Accelerated service response Customer satisfaction commitment Dedicated sourcing resource Add Avro Tracker to your fleet for: JIT (Just in time) Shipping/Delivery of parts Predetermined parts management kits Eliminate parts stocking and delays SHIPPING All items ordered through our online store are shipped within one to two business days of order via the service you select (i.e., Ground, Next Day Air, etc.). You will receive an email with your tracking number once the shipment has been processed. Items too large to ship via standard services cannot be ordered through the online store. Please contact us for a freight quote on any item. Backorders If an item is out of stock, you will receive a “Backorder” email advising you of the approximate date your item is expected to ship. If the delay is unacceptable to you, you may cancel your order at this time. Returns If you ordered the wrong item by mistake, you may return it in new condition in original packaging for refund or exchange (minus shipping charges) without penalty within 15 days of receiving your order. If you received a damaged, defective, or incorrect item, please contact us immediately and we arrange for an item exchange or return as necessary