Warranty Policy

1. Avro GSE products are warrantied to be free of manufacturing or material defects for a period of 2 years or 3000 engine hours after shipment to the original customer. This is solely limited to the repair or replacement of defective components. This warranty does not cover the following items:

        I. Replacement parts purchased from Avro GSE carry a 90-day warranty unless covered further by manufacturer’s warranty.

        II. Parts required for normal maintenance

        III. Labour (excluding first 90 days from shipping)

        IV. Consumables

        V. Freight for replacement parts is the responsibility of the customer if outside the 90-day warranty period.

        VI. Modifications to the equipment not authorized by Avro

        VII. Damage due to incorrect storage or improper usage

        VIII. Environmental charges

        IX. Loss of time, use of machine or consequential damages

2. If you have a problem that may require service, contact Avro GSE immediately. Do not attempt to repair or disassemble a product without first contacting Avro GSE, any action may affect warranty coverage. When you contact Avro GSE be prepared to provide the following information:

        I. Equipment Model Number

        II. Equipment Serial Number

        III. Description of the problem

3. A decision on the extent of warranty coverage on products is reserved pending inspection of Avro GSE. Any shipments of returned defective parts to Avro GSE must be shipped freight prepaid. Freight costs on shipments to customers will be paid by Avro GSE on any warranty claims within 90 days of shipping only.

4. Any unauthorized modification of the Avro GSE products or use of the Avro GSE products in violation of cautions and warnings in any manual (including updates) or safety bulletins published or delivered by Avro GSE will immediately void any warranty, express or implied.

5. The obligations of Avro GSE expressly stated herein are in lieu of all other warranties or conditions expressed or implied. Any unauthorized modification of the Avro GSE products or use of the Avro GSE products in violations of cautions and warnings in any manual (including updates) or safety bulletins published or delivered by Avro GSE will immediately void any warranty, express or implied and Avro GSE disclaims any and all liability for injury (without limitation and including DEATH), loss or damage arising from or relating to such misuse.